How to Be Emotionally Intelligent

What makes a great leader? Knowledge, smarts and vision, to be sure.

To that, Daniel Goleman, author of “Leadership: The Power of Emotional Intelligence,”would add the ability to identify and monitor emotions — your own and others’ — and to manage relationships.

Qualities associated with such “emotional intelligence” distinguish the best leaders in the corporate world, according to Mr. Goleman, a former New York Times science reporter, a psychologist and co-director of a consortium at Rutgers University to foster research on the role emotional intelligence plays in excellence.

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